Cancellation policy

Return Shipping

Unless the item is faulty, damaged, or supplied in error, customers are responsible for the cost of return shipping.

We recommend using a tracked shipping service, as we cannot accept responsibility for items lost or damaged during return transit.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.

Original shipping charges are non-refundable unless required by law or where the return is due to our error.

International Returns

International customers are responsible for any return shipping costs, duties, taxes, customs fees, or import charges associated with returning items unless the return is due to our error or a faulty product.

Consumer Rights

Nothing in this Returns Policy limits or excludes any rights you may have under applicable consumer protection laws. If your statutory rights provide greater protection than this policy, those rights will apply.

Contact Us

If you have any questions about returns please contact our Customer Support team and include your order number so we can assist you promptly.